Grievance Redressal and Internal Complaint Mechanism
DAV College Sadhaura is committed to maintaining a safe, respectful, inclusive, and supportive environment for all students and members of the College community. The Grievance Redressal and Internal Complaint mechanisms provide appropriate channels for raising and addressing grievances and complaints in accordance with applicable laws, rules, regulations, and institutional procedures.
Key Functions
Receive and address grievances raised by students and other stakeholders.
Provide appropriate channels for submitting grievances and complaints.
Maintain confidentiality and ensure that complaints are handled with sensitivity and respect.
Guide individuals regarding the applicable grievance redressal procedures and mechanisms.
Consider and address complaints falling within the scope of the concerned Committee in accordance with prescribed rules and procedures.
Create awareness among students and stakeholders regarding available grievance redressal mechanisms.
Maintain necessary records and documentation in accordance with applicable requirements.
Recommend appropriate action to the competent authority, wherever required.
The Committee endeavours to ensure that grievances and complaints are addressed fairly, sensitively, confidentially, and in accordance with applicable institutional provisions. The mechanism aims to promote dignity, safety, transparency, and mutual respect while contributing to a harmonious and supportive academic environment.